LGMG North America (LGMG NA) has announced its official relaunch, with a sharpened strategy focused on leadership, service, and long-term customer value. The relaunch marks a pivotal moment for the company as it scales production in North America, strengthens its U.S. presence, and reinforces its role as a reliable partner to the rental and construction industries.

The relaunch is being led by Craig Paylor, who is taking the helm as president of LGMG NA. Paylor brings nearly five decades of industry experience, including his tenure as president of JLG Industries, where he helped guide the company through a period of significant growth and transformation. His appointment signals LGMG’s commitment to pairing operational scale with proven leadership.

At the heart of LGMG NA’s vision is a long-term commitment to the North American market and to the rental partners who rely on its machines every day. Every investment, from expanding its sales, service, and operations teams to enhancing digital tools and support systems, is designed to improve responsiveness, reduce downtime, and deliver lasting value. The company’s U.S. headquarters in The Colony, Texas, just north of Dallas, serves as the central hub for inside sales, technical service support, parts distribution, and more. From this strategic location, LGMG NA can move parts and equipment quickly, nationwide, providing rental partners with the fast, reliable support they need to keep fleets running. 

LGMG’s strategy goes beyond selling machines. It is about supporting rental partners over the entire lifecycle of their fleets. That commitment is reflected in:

• Industry-Leading Warranties – LGMG’s 5-year warranty on all mobile elevating work platforms (MEWPs: boom lifts, scissor lifts, vertical mast lifts) and a 3-year warranty on telehandlers with an optional 2-year extension; beyond the industry norm of 2-3 years.
• Parts and Service Availability – A 94 percent spare parts fill rate, with most orders shipped within 24-48 hours from the Texas headquarters, plus a new service center in development in Charlotte, NC.
• After-sales Support – Dedicated service staff and support hotline provide quick responses and reliable solutions to minimize downtime.
• Smart Fleet Support – provides telematics that boost utilization, streamline maintenance, and cut downtime.

Central to LGMG’s relaunch is its manufacturing facility in Monterrey, Mexico, which ensures all equipment for the U.S. market is now built in North America. The Monterrey facility is now fully operational and steadily increasing output, with production targeted to reach 15,000 units by 2026 and full 30,000-unit capacity within three years. Today, it employs approximately 400 people, and the workforce continues to grow as production ramps up.

Reinforcing its commitment to building equipment in North America, LGMG established a North American R&D center at its Monterrey facility in 2024, focused on developing and adapting products to meet its rental-partner needs. This effort will drive expanded telehandler production in 2025 and the introduction of a high-reach aerial platform exceeding 100 feet in 2026. Complementing its manufacturing strength, LGMG NA supports rental partners through a growing team of experienced service representatives strategically positioned across the U.S. Their expertise, combined with dependable parts distribution, ensures fast, reliable support that keeps fleets running at peak performance. LGMG partners with rental companies of all sizes, from major national accounts to independent rental companies, with a clear focus on rental partner trust, responsive service, and long-term growth.

Today, LGMG operates in over 100 countries, including the United States, Mexico, Canada, Brazil, the United Kingdom, the Netherlands, South Korea, Australia, and Japan. The relaunch of LGMG NA builds on this global strength while delivering on a distinctly local promise: to serve U.S. rental companies, contractors, and end-users with reliable equipment, responsive service, and lasting partnership.