New capabilities within John Deere Operations Center, allows contractors to order parts, monitor machine health, and schedule service efficiently.
Courtesy of John Deere
John Deere has introduced new capabilities within John Deere Operations Center, aimed at improving on-the-job convenience and expanding access to machine data. The platform now integrates Shop.Deere.com, allowing contractors with factory maintenance plans to add parts for scheduled services directly to their cart and complete purchases efficiently.
Operations Center enables users to review, create, and save both factory-recommended and customized maintenance plans, consolidating all equipment maintenance activities within a single interface. The system supports planning of maintenance intervals, online parts ordering, and near real-time monitoring of machine health, helping users manage preventative maintenance and maximize equipment uptime.
Fleet managers can log completed maintenance tasks in Operations Center, including costs, photos, documents, repair notes, and service history, to support comprehensive machine lifecycle management. Maintenance plans can be monitored and managed collaboratively between contractors and approved John Deere dealers or preferred service providers, streamlining communication and improving operational efficiency.
“We are continuously evolving John Deere Operations Center to simplify and enhance our customers’ digital experience,” said Katie Voelliger, product marketing manager at John Deere.
The Shop.Deere.com functionality is accessible through both the John Deere Operations Center web interface and the John Deere Equipment Mobile application, allowing customers to order parts directly from either platform.